bridgeFILES

FAQ - Problem shooting

Browser for files
The browser you use for handling the files must be 100% compatible to Microsoft Word-application. Your files will pop onto each other.

This means:

Files are created in Words and you can use Words. You need to disable all the editorial informations and and disable "Use CTRL + click to follow a hyper-link"(for this see 'Links in files are dead')

If you use an alternative browser for WEB you can use 'Internet Explorer' for reading your files. There is no set-up except you need to order your system to open doc-files in Internet Explorer.

Do it this way:

Copy this link and paste it into your browser: C:\cs\bridge\SYS-files

Right-click any of the files

Choose option: "Open with"

Choose option: "Choose application"

Choose 'Internet Explorer'

Set a 'v' for always use this program for this type of file.

I have noticed 'Lotus Symphony' supports the symbols but I am not sure whether links are supported.

Convention cards
You can open all your convention cards from your taskbar. They are located here(Copy this link and paste it into your browser):

C:\cs\bridge\GEN\SYS-FD

To open your convention cards on BBO they need to be located here:

"C:\Bridge Base Online\convcards\csdenmark convcards" using not my ID(csdenmark but your own)

If you have purchased files - your conventions cards will automatically be copied to your correct folder. If you hav'nt purchased files you need to copy them yourself. I simply don't know your BBO-ID.

File cannot be found
The files were originally created to be distributed in 1 big package. Now it is divided into smaller parts.

Some systems uses same files - mostly for slam and some conventions. I try to see to you will have those too - but with so many files it is impossible for me to see.

This is a mistake which must be corrected. Please inform me because you cannot solve this problem yourself and others are suffering same problem..

File don't open
If some of your files dont open the reason ist most likely a crash on my computer during this file has been open.

All files must open in your system. Try store your file, maybe it is aut. stored in rtf-format. - Then store it in word-format.

This is a mistake which must be corrected. Please inform me because others are suffering same problem..

Files don't pop onto each other
Your files must pop onto each other to the right on your screen. Else you cannot handle them.

If 1 file open to the right and the rest open individually to the left - try this.

Move the file you have to the right manually onto the one you have to the left. Now you move this this file manually to the right and close it down.

Now you open the file from taskbar and I hope it works well.

Links in files are dead
Your word-editor is presently set to open links via CTRL + link.

You need to make a slight modification of your set-up for Word-editor.

Here how to do:

Go into Functions

Go into settings

Go into edit

disable(remove) "v" for Use CTRL + click to follow a hyper-link.

Options
You have 4 folders

Conventions

Installation

Links

SYS-FD

Your can access them from your taskbar clicking the blue folder icon. You can also do it here below(Copy this link and paste it into your browser):

Switch of systems

Please inform me when you discover problems. Then I have a chance to correct the bugs and you will have an option for downloading corrected files.